Our Vision

Ever been frustrated over poor customer service experiences? Lack of choices, unprofessionalism or simply poor hospitality, to name a few.

Substandard customer service is so deeply rooted in our society that many have simply accepted it and mediocrity became the norm.

We are here to make a change.

Our Mission

HHK aims to help professionals and companies with our expertise to enhance your work effeciency and business growth.

Contrary to common practice, we do not focus on what’s best for our own interest, but we pay full attention to your needs, and provide professional consultancy and analytical services. Additionally, for corporate client, we can help with your business almost instantly by bringing in new clients from our existing client base.

HHK listens and understands your concerns, providing precisely what you need.

We deliver the following qualities to our clients:

• Enthusiasm and professionalism in our work.

• Excellence in customer service and precise solution to fulfil customer needs.

Individual client

• Free of charge for all consultations, new agent assignment or referal services.

• For agent-referred clients who would like to refer new clients to us, please get in touch with your agent before doing so. Kindly understand that we are unable to accept referee from agent-referred clients without acknowledgment of your agent.

• Survey must be completed for all new client.

*Existing HHK clients' cases will be prioritised. Longer processing time may be required for free services provided, depending on our case load at the time.